Paper Under Submission: A New Paradigm To Apply Knowledge For A Quantum Jump In Collective Ability

Executive Summary:

Fostering Collective Ability By Developing The Enterprise Virtual Space

The means for decision making has remained unchanged since early twentieth century though the size, complexity and speed of operations as well as competition have increased substantially. Decisions, mentoring and monitoring are progressed either by meetings or by paper based dialogue.

Dialogue is the highest form of collaboration and its process of evolving composite opinions is the best known method for effective administration. Its conduct in the virtual space of IT, driven by IT’s processing power, can raise its quality as follows:

· Creation of time: Offline operations enable reflection

· Reduction of anxiety: Prompt overviews and reviews across the enterprise

· Opinion formation: Free discussion on each event

· Engagement of passion: Effortless content development, security, archiving, search, follow up, etc,

· Control of chaos: Event focus irrespective of work load

· Better resource management: Systematic recording identifies experts for access irrespective of location

· Deeper appreciation of the truth: More participation surfaces facts

· Teamwork and trust: Improve with coordination & knowledge sharing

· Superior preparation: Virtual interaction facilitates productive meetings

· Greater flexibility: Easy to effect structural change in the virtual space.

Conventional IT believes a model to organize, channel and drive interactions for quality dialogue is inconceivable since interactions are discretionary and therefore highly unpredictable. Bill Gates envisages powerful tools for frictionless collaboration only in the next decade. They will still require personnel to self-organize for dialogue. The likely result will be automation with discussion in context, which is an inferior means for collaboration.

Our science of interactions anticipates the next step a decision maker can take on an event based on the evolution of teamwork. The step is also influenced by the event’s classification. The science automatically categorizes events using relationships created by work allocation among locations, divisions and groups.

A smart interface incorporates the science. Its processing power drives coordination and categorization for continuity of all work and interaction, viz., systematic conduct of the daily business communication, on each event. The compelling means for reduction of anxiety, painless working and path to self-recognition assure adoption of the communication system. The stated high quality and systematic dialogue in the virtual space is delivered as a by-product.

Remarkable results delivered by our prototypes establish the power of our system for business communication. Its transformation of IT into an organizing, driving and channeling force from a mere tool, viz., into reliable intelligent energy from passive energy, has strong potential to deliver in the near term:

· An everyday process for knowledge application that overcomes narrow self-interest;

· Initiation of reforms for effective, sensitive and competent administration from within by the personnel themselves;

· Far greater participation levels

· Superior ‘Ease Of doing Business’ within months;

· A culture for the pursuit of excellence.

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