Productivity & Response Benefits Of An IT Means For Good Governance

The prime ambition of the system is to offer an irresistible means for coordination of knowledge flows on each event that transpires. Data is systematically captured as a byproduct to offer a means for good governance, viz., transparency, accountability and responsiveness.

The minimum specification of a general system to offer a means for good governance, irrespective of the geographical spread of the organization, have been defined. Our system more than satisfies these specifications. We highlight the following aspects of the specifications based on prototype results:

• The system enables systematic capture of Document classifying data and intelligent linking of the Document with the history on record.
  o This reduces the staff required for the organizing and filing of paper;
  o It also reduces the staff required for the linking of paper.
• The system organizes all outstanding work for swift focus by the pending expectation and other Document classifications.
  o This enables swift follow up and reduces anxiety over work progress.
• The system effortlessly coordinates all interaction on an event without demanding any user training for all practical purposes.
  o This facility assures adoption and reduces the secretarial help required.
• The system integrates with the structured workflows commonly encountered, including creation of repeatable letters.
  o This keeps the user interaction with IT confined to a single interface;
  o It substantially raises the productivity of department personnel.
• The system transparently harnesses all IT needed by the decision maker.
  o This, together with the debate that accompanies free knowledge flow, ensures that the decision maker leverages the technology for maximum benefit.
• The system offers an effortless means to collaborate in context over a wide area using the internet.
  o This shall reduce the need for personnel to travel for meetings.
• The decision maker may work offline and be a member of widely distributed work groups located on different servers connected intermittently over the internet, e.g., Personnel at Delhi may be members of workgroups located on a different server located at say, Baroda.
  o This shall enable personnel to work at their convenience, substantially raise their productivity and reduce frustration caused by non-availability of team members.
• The system efficiently tracks the movement of Documents, the work done on them, the evolution of opinion and also provides a facility for Document recall where relevant.
  o The Decision maker does not loose control over the Document once it moves from the table. This promotes efficiency and reduces anxiety.
• The system provides prompt reports of interest and an efficient search facility.
  o Together with the total adoption assured by the system, this reduces anxiety and the need for support management levels.