Professionals engaged in knowledge work have a rather uniform work attitude
and very specific needs in relation to their interactions and conduct of work.
A marvelous work experience requires understanding and satisfaction of these
needs. The interface:
- Segregates work by the various roles of the User. Action is permitted only
per the authority of the role. Users may study their member group responsibilities
any time to understand their identity and the work pending for each.
- Links to a collaboration interface on each event to inform the evolution
of opinion and facilitate study of precedence.
- Links to the archives for each event to enable study of the event's history.
- Provides prompt means to dispel the Knowledge Worker's anxiety:
o Do procedures protect me from my judgment being clouded by my fears, hopes
and ambition?
o Who is accountable for action on the Document?
o Who are the group members working on the Document?
o Am I protected from oversights?
o What is the progress on my expectations?
o Is my responsibility on this shared?, etc.
- Automatically reorganizes itself each time an action is taken by the worker,
to reflect the outstanding expectation. The worker may access the entry for
studying the opinion evolving and action taking place downstream.
- Categorizes all work for a ready focus on priorities and results achieved.
- Enables study and recall of downstream action where permissible, irrespective
of chaotic Document movement.
- Provides assistance to organize or engage in follow up.
- Anticipates each action of the worker and seeks to make it effortless for
conserving energy. This includes routing, follow up, structured work, etc.
- Implements the default security with facility to modify it where desired.
- Executes all procedures to release time for contribution.
- Provides performance data to dispel ambiguity.
- Deletes entries for Documents transferred to the archives.
- Provides smart support for reliable and swift Document capture.
- Is very easy on maintenance.
- Provides the above facilities effortlessly and reliably irrespective of
functional & geographical mobility, viz., irrespective of re-assignments,
and anytime and anywhere.